Terms & Conditions

By using this website or requesting a service from Zoe Auto Detailing, you agree to the terms below.

Quotes

Any figure we give you is a quote based on the information and photographs you provide. Detailing pricing depends on vehicle size and condition, and both are hard to judge without seeing the vehicle. If the vehicle differs materially from what was described, we will discuss it with you before starting rather than changing the price afterwards.

Bookings

A request submitted through this website is a request, not a confirmed appointment. Your appointment is confirmed only once Zoe Auto Detailing contacts you to confirm the date and time. Nothing on this website reserves a slot on its own.

Cancellations and Rescheduling

If you need to cancel or move an appointment, let us know as early as you reasonably can. We may also need to reschedule occasionally, for example because of weather that would affect the work, and we will give you as much notice as we can.

Access and Site Conditions

Mobile detailing needs reasonable space around the vehicle and safe access to it. If you are unsure whether your parking situation works, tell us when you book and we will confirm. If we arrive and the vehicle cannot be worked on safely, we will contact you to arrange an alternative.

Scope of Service

Detailing is a cleaning and appearance service. It is not mechanical repair, paint correction beyond what is described in the service you booked, bodywork or dent removal. Pre-existing damage, wear or defects may become more visible once a vehicle is clean, and are not caused by the service.

Concerns About the Work

If you are unhappy with any part of the service, or notice something about your vehicle that concerns you, please tell us as soon as possible, ideally before we leave, so we can look at it together while the details are fresh.

Offers

Promotions shown on this website, such as the new customer welcome offer, apply to new customers only, can be used once, and cannot be combined with other offers. To claim one, use the offer link or enter the code when you request your quote. The discount is applied to the invoice for that first service. Offers apply while they are shown on this website.

Personal Items

Please remove valuables and personal items from the vehicle before your appointment. We are not responsible for items left inside.

Website Content

We keep the information on this site accurate and up to date, but service descriptions and availability may change. Nothing on this website is a binding offer on its own.

Intellectual Property

The Zoe Auto Detailing name, logo and the content of this website belong to Zoe Auto Detailing and may not be reproduced without permission.

Contact

Questions about these terms? Reach us at 445-245-0014 or contact@zoeautodetailingservices.com.